At Satyam Packers & Movers, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect data when you use our website, contact us, or request a moving quotation.
1. Information We Collect
We may collect the following information:
- Full name, mobile number, email address, and address details
- Moving requirements, destination, date, property type, and service request
- WhatsApp or call details when you contact us
- Website usage information such as browser type, IP address, and pages visited
2. How We Use Your Information
We use personal information for the following purposes:
- To respond to your query and provide a quotation
- To manage bookings, scheduling, and service coordination
- To communicate by phone, email, WhatsApp, or SMS regarding your move
- To improve the quality of our services and website experience
- To comply with legal, accounting, and regulatory requirements
3. Sharing of Information
We do not sell your personal information. We may share it only with trusted service partners when necessary to deliver our services, including:
- Internal staff involved in processing your moving request
- Transport, packing, and logistics support teams
- Legal or regulatory authorities when required by law
We take reasonable steps to ensure that any third party handling your information follows confidentiality standards comparable to our own.
4. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve usability, remember preferences, and analyze traffic patterns. These tools help us better understand how visitors use the site and improve content and services. You can disable cookies in your browser settings, though some website functions may be limited as a result.
5. Data Security
We use commercially reasonable safeguards to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. We therefore encourage you to use caution when sharing sensitive information online.
6. Retention of Information
We retain personal information only for as long as needed to fulfil the purpose for which it was collected, respond to inquiries, manage service delivery, and meet any legal obligations. Once no longer required, we delete or anonymize it in a secure manner.
7. Your Rights
You may request access to, correction of, or deletion of your personal information that we hold. If you want to update your contact preferences or ask questions regarding your data, please contact us at the details below.
8. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal data, please contact us:
- Satyam Packers & Movers
- Pole No. 128, Bharthal, Dwarka Sector 26, South West Delhi – 110077
- Email: satyampackers2013@gmail.com
- Phone: +91 99713 55016
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.